How do I request a gift card exchange?
Choose the card brand, enter the available balance, review the fee and estimated payout, and complete the required card, contact, and payout fields. Submit the request for manual review and keep the reference shown on the confirmation.
Which cards and balances can I submit?
Choose a brand listed in the form or use Other brand to enter its exact name. The form accepts stated balances from $10 to $10,000 in USD. A listed brand or an accepted submission does not guarantee eligibility; the particular card still needs review.
Can I submit a partly used gift card?
Enter the remaining available balance, not the original card value. It must fall within the $10 to $10,000 form range. Whether the card can be exchanged depends on review of its balance and restrictions.
How much is the service fee?
The fee is $1 for a stated balance from $10 through $20, $2 for a balance above $20 through $50, and $5 for a balance above $50 through $10,000. The estimate subtracts that fee: a $100 card shows $95. The estimate remains subject to card review.
When is a gift card PIN required?
Walmart, Target, Sephora, and Best Buy require a gift card PIN or access number. For other retail or digital cards, provide a PIN if applicable. Prepaid cards use separate expiration and CVV or CID fields; the form does not request a payment-card PIN.
What details are required for a prepaid gift card?
Enter the card number, two-digit expiration month and year, and the security code. Visa, Mastercard, and Vanilla use a three-digit CVV; American Express uses a four-digit CID. These details are sent with the request to support through Telegram, as described in the Privacy Policy.
Does a successful submission mean I have been paid?
No. It confirms delivery of the request to the support channel. Pending review means card approval and payout still require manual handling. Keep the request reference for follow-up.
How long do review and payout take?
There is no guaranteed completion time. Requests are handled manually, and timing depends on card review, any clarification needed, and the selected payout method. Contact support with your request reference for a status update.
Which payout methods can I choose?
The form offers PayPal, USDT TRC20, USDT ERC20, Bitcoin, and Ethereum. Check that the destination matches the selected method and network. Quotes are in USD; ask support about the cryptocurrency amount, conversion rate, and any payment or network charges.
What should I do about a duplicate or unconfirmed request?
Keep your reference and contact support to check the request. Do not create another request for the same card to bypass the message. If the page specifically permits a retry after a waiting period, follow that instruction.
Can I correct or withdraw a submitted request?
Contact support promptly with the request reference and explain the correction or withdrawal you need. Wait for support to confirm the status and whether the change can be made. Closing the page or sending a follow-up message does not itself cancel an exchange.
Where do my submitted details go?
Exchange details and contact messages are sent to the designated AllianceGift support chat through Telegram. The website does not automatically delete those messages. The Privacy Policy explains the information sent, the form cookie, and the separate records used to prevent repeated submissions.
How do I contact support?
Use the contact form or email [email protected]. Include your request reference when available, and do not include full card numbers, redemption codes, PINs, or security codes in a general support message.